| The StarCityGames.com FAQ |
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| Welcome to the StarCityGames.com F.A.Q. page! Clicking on any of these links will take you directly to the section that answers questions on that topic.
If you still can't find the answer to your question, please contact us, and we'll do our best
to assist you. |
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Q: What are Collector's Edition cards?
A: "Collector's Edition" was released in December 1993. It contained copies of all 302 of the cards from the Beta print run.
The cards are cut with square corners, and the backs of the cards have gold borders and the words "Collector's Edition" printed in gold ink. The international edition has "International Edition" in place of "Collector's Edition." Everything else about the two sets are the same.
Though highly sought after by collectors and players who use them as "proxies," the cards in the "Collector's Edition -Domestic" and "Collector's Edition - International" sets are actually illegal for DCI-sanctioned tournament play.
Category: Cards |
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Q: What do your grading definitions mean?
A: NM/M = "Near Mint/Mint" (Cards in this condition show minimal to no wear from shuffling or general play. A card graded in Near Mint/Mint condition is generally indistinguishable from other cards in an unsleeved deck of other high condition cards. Foils in this category have little to no scuffing or clouding on the front foil image.)
SP = "Slightly Played" (Cards in this condition show definite, yet minor, wear. Examples of imperfections one might find in a slightly played card includes mild border whitening, minor corner wear due to shuffling, slight scratching, and/or loss of card sheen. Foils in this category will generally have some clouding or wear on the front foil image. Cards in this category may also be autographed by the card artist.)
HP= "Heavily Played" (Cards in this condition show major wear, including (but not limited to) major border whitening, creasing, noticeable whitening of the card back, major corner wear and/or minor inking. All heavily played cards would likely be considered marked cards outside of a sleeve. Please note that we do not accept returns or exchanges due to condition on HP cards.)
Samples of each card condition may be seen here.
Category: Cards |
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Q: What is the difference between misprints and miscuts? Do you carry them?
A: "Miscuts" are cards which were noticably miscut at the factory. "Misprints" are cards which were noticably misprinted at the factory. StarCityGames.com carries a large selection of misprints and miscuts.
Category: Cards |
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Q: What are Artist Proof cards? Do you carry them?
A: Wizards of the Coast provides their artists with white-backed copies of the cards they've illustrated. These special cards are called "Artists Proofs", and are usually limited to fifty (50) copies. StarCityGames.com has many Artist Proof cards for sale!
Category: Cards |
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Q: How do I know that a card is actually in stock?
A: Because StarCityGames.com offers a live inventory, you are actually able to see how many of each item we currently have available before ordering. However, there are two things to be aware of:
1) Although it doesn't happen often, every once in a while, an inventory mistake will result in something being offered for sale that is actually out of stock. Should this happen, we will contact you, and ask how you would like to proceed before processing your order.
2) StarCityGames.com reserves the right to limit the quantity of any card being ordered at our discretion.
Category: Cards |
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Q: The item that I want is out-of stock, but you're offering to contact me when you restock it. How does that work?
A: If a particular item is out-of-stock, you will not have the ability to add that item to your cart. Instead, you will be asked to "Click here to be emailed when it's back in stock!" So long as you have created an account and are logged in, clicking on that link will have you receive a one-time e-mail notification the next time that item is restocked.
Category: Cards |
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Q: I received an e-mail saying that a card had been restocked, but I tried to order it, and it was still sold out. Why?
A: The item was restocked, but other customers ordered every available one that we had before you tried to order it. These other customers may or may not have also requested to receive e-mail notification on that item.
Category: Cards |
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Q: How do you determine who receives restock notifications first?
A: We don't. Everyone who requests to be notified of a restock receives that notification simultaneously.
Category: Cards |
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Q: Does your guarantee cover manufacturer defects?
A: No.
Occassionally a factory-sealed pack or deck may be missing cards, have extra cards, contain miscut or misprinted cards, etc. A pack of sleeves may be miscut or a booster box may be missing a pack. These are manufacturing imperfections. If you wish to have a product replaced due to a manufacturing imperfection, you must contact the manufacturer of that product.
Category: Cards |
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Q: I've received an error message stating that my credit card is invalid. What should I do?
A: If you see an error message stating that your credit card is invalid, this has most likely happened for one of the following reasons:
1. You have incorrectly entered your credit card number.
2. You have incorrectly entered your CVV code.
3. You have incorrectly entered your expiration date.
4. You have used a cancelled credit card to place your order.
5. Your card is restricted to point-of-sale transactions only (sales where your card is physically scanned).
Please double-check your credit card and/or with your bank to ensure that none of these problems have occurred. If you realize that you’ve made a mistake, simply return to the payment option page and enter in the correct information. Continue checking out as normal.
If you're still encountering problems, please contact us. However, at NO point should you ever e-mail us your full credit card number. Your e-mail does not have the same security features in place as the StarCityGames.com website. If you wish to reference a specific credit card that you already have on file with us, please reference it by the last four digits ONLY. If, for any reason, you need to provide us with a complete credit card number, please call StarCityGames.com customer service at 1-540-767-GAME (4263).
If you believe that you have provided us with an incorrect CVV code or expiration date you may send us that corrected information via e-mail.
If you believe that your card was declined due to insufficient funds, but now have those funds available, you may ask that we attempt to charge your credit card again.
If you believe that your card is restricted to point-of-sale transactions, you must either contact your bank about removing such restrictions, provide us with a different credit card, or choose a new payment method.
Category: Errors/Email Messages |
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Q: I received an e-mail stating that my credit card was declined. What should I do?
A: If you receive an e-mail stating that your credit card has declined, it has most likely been declined for one of the following reasons:
1. You have insufficient funds available.
2. You have incorrectly entered your CVV code.
3. You have incorrectly entered your expiration date.
4. Your card is restricted to point-of-sale transactions only (sales where your card is physically scanned).
Please double-check your credit card and/or with your bank to ensure that none of these problems have occured.
At NO point should you ever e-mail us your full credit card number. Your e-mail does not have the same security features in place as the StarCityGames.com website. If you wish to reference a specific credit card that you already have on file with us, please reference it by the last four digits ONLY. If, for any reason, you need to provide us with a complete credit card number, please call StarCityGames.com customer service at 1-540-767-GAME (4263).
If you believe that you have provided us with an incorrect CVV code or expiration date you may send us that corrected information via e-mail.
If you believe that your card was declined due to insufficient funds, but now have those funds available, you may ask that we attempt to charge your credit card again.
If you believe that your card is restricted to point-of-sale transactions, you must either contact your bank about removing such restrictions, provide us with a different credit card, or choose a new payment method.
Category: Errors/Email Messages |
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Q: What is a Swiss-style tournament?
A: Swiss style tournaments allow all participants to play in every round, pairing each player based on their current records. This ensures that players with similar records are playing other players with similar records. Sometimes, it is not possible to pair players with exactly the same records. In these cases, you may be paired up or down. This means playing against an opponent with a slightly better or slightly worse record than you.
In modified Swiss tournaments, after the regular rounds (determined at the beginning of the tournament based on the number of players), the top eight players typically go on to play a single-elimination playoff. When a player wins in the quarterfinals, they advance to the semi-finals. The semi-finalists then play to determine the two finalists, who then play to determine the winner of the tournament. Once you lose in the top 8 you are out of the event.
In straight Swiss tournaments, once the rounds have finished the tournament is over and prizes are awarded based on the final standings. There is no top eight playoff in straight Swiss tournaments.
See also:
Q: How do you know which players make the top 8? (Events — Magic)
Q: How do you know which players make the top 8? (Events — Yu-Gi-Oh!/Vs.)
Category: Events - General |
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Q: How can I tell how much time there is until the next round?
A: There is a large digital clock at the judge’s station. This is the official tournament clock for the event. The clock will either be set as a countdown timer or as an actual clock depending on the tournaments that are being run at the event. If it is set as an actual clock, the end times for each event round will be posted somewhere next to it. You should assume that the next round will start as soon as the previous round ends, and plan accordingly. Penalties will be applied if you are late for your match.
Category: Events - General |
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Q: What happens if I am late to my match?
A: It is each player’s responsibility to be present and correctly seated when the round begins. The penalty for being late to your match varies based on the game and type of tournament. Anyone who receives a match loss for tardiness but still wishes to play MUST check in at the judge’s station before the end of the round in which they received the match loss. If you do not, you will be dropped from the tournament.
Category: Events - General |
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Q: How do I know who to play?
A: Prior to the start of each round we will post pairings that have each player's name on them. Find your name on the pairings and next to it will be the table that you are assigned to. Next to your name will be the name of the opponent you are supposed to play. Make sure you look to see who you are playing, and when you get to your table, verify that the person you are playing is the person you are supposed to play.
Category: Events - General |
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Q: What do I do if I've lost or found something?
A: In the event that you have lost something, please notify the staff immediately and we will try to help you locate it. If you find something that does not belong to you, please turn it in at the tournament desk. Anyone caught stealing at one of our events will face severe consequences. This may include disqualification from the tournament without prize, removal from the site, being banned from future Star City Events, notifying parents or calling the police. We will not tolerate theft at our events.
Star City Events is not responsible for lost or stolen items.
Category: Events - General |
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Q: Can I just come and watch the tournament? Is there a cost to do this?
A: Spectators are welcome at our events. However, spectators are not permitted to disrupt, interfere, provide outside assistance or comment on games in progress. Spectators who believe they witness a problem in a game, such as a rules violation, must not stop the match but simply inform a judge immediately.
There is usually no fee for spectators, parents, etc. However, Star City Events will occasionally run an event as part of a larger convention which may have a cost to enter. Though this rarely occurs, it will always be noted in our website event description if it does.
Category: Events - General |
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Q: Can I trade my cards with other players?
A: Yes. Trading is fine, but please note that buying/selling cards with anyone except for our authorized dealer(s), or soliciting to do so elsewhere, is strictly forbidden at any Star City Games event. Failure to obey this rule may result in both the buyer and the seller being removed from the event without refund, and banned from attending future events.
Star City Events also reserves the right to limit the amount of space being occupied by any one individual while trading, and does not allow the use of suitcases, handcarts, luggage carts, etc. to be used for the purpose of transporting excessive amounts of trade stock.
Category: Events - General |
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Q: Can I use any electronic devices during my match?
A: No. The use of all electronic devices (such as iPods, cell phones and pagers) is prohibited while playing. Exceptions will be made in the case of anyone who may be on call (this includes active military or rescue personnel, doctors, etc.). Players who believe they have a legitimate reason to have such a device should inform a member of our staff and we will do our best to accommodate you.
Category: Events - General |
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Q: What kind of sleeves can I use?
A: Star City Events allows most sleeves to be used at our events, though we strongly recommend that players only use sleeves with an opaque single color uniform back. Highly reflective sleeves (especially gold and silver) and sleeves with a holographic face are banned from all tournaments being run by Star City Events. Players are also not allowed to double sleeve their cards or to sleeve their cards using top loaders. If you have any questions regarding the sleeves that you wish to use, please ask the Head Judge of the event you are playing in. Certain high level events may make this policy more restrictive. If this is the case it will be noted in the event description.
Category: Events - General |
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Q: Is there an age limit to enter?
A: Most events run by Star City Events are open to players of all ages. We currently only run two events that have an age limit — Magic Junior Super Series and Vs. Scholarship Circuit tournaments. Players must be 15 or under to play in a Magic Junior Super Series or 18 or younger to play in a Vs. Scholarship Circuit.
Category: Events - General |
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Q: How should I keep track of my life total?
A: Although you may use a calculator to add/subtract life points, you MUST keep track of your life points (Magic or Yu-Gi-Oh!) or endurance points (Vs.) points with pen and paper. You must also count DOWN (starting at 20 for Magic, 8000 for Yu-Gi-Oh! or 50 for Vs.). It is highly recommended that you also keep track of your opponent’s life/endurance point totals and what caused each change in case there is ever a discrepency.
Star City Events may have pens and scrap paper available at events, but it is a player's responsibility to provide these items. Please come to the event prepared with a pen and paper to track this information.
Category: Events - General |
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Q: Can I eat or drink while playing in a match?
A: If a drink were to spill, valuable cards could easily become damaged, and games in progress could be disrupted beyond repair. Because of this, drinks are fine but must be KEPT ON THE FLOOR and not on the table, regardless of whether they are opened or closed. We ask that players eat only between matches.
Category: Events - General |
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Q: What behavior is expected from players at a tournament?
A: Good sportsmanship and conduct is required at all times from both players and spectators. Acts of poor sportsmanship, inappropriate conduct, and/or inappropriate/offensive language may result in warnings, game losses, match losses, disqualification or banning from our events. Showing up wearing clothing which features inappropriate/offensive language and/or imagery may also result in these same penalties being applied.
Players are also expected to clean up after themselves. Penalties may be applied against any player who deliberately makes a mess of an event facility.
Category: Events - General |
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Q: What do I do if I have a question during a match?
A: If you have a rules question or do not understand what your opponent is doing, you should call for a judge by raising your arm above your head and loudly yelling (yes, yelling) “Judge!” Keep your arm raised until a judge acknowledges that they have seen you. Judges are here to help the players, so please do not hesitate to call for a judge. Players should always call for a judge immediately upon discovering a problem — if you tell us after it happened there is little we will be able to do to help fix the situation. Players who disagree with a floor judge’s ruling may appeal to the Head Judge after the floor judge has made their ruling.
Category: Events - General |
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Q: How do I become a judge?
A: We are always looking for new judges for our events. Anyone interested in judging for Magic should e-mail Contact us through this link and anyone interested in judging for Yu-Gi-Oh or Vs. should e-mail udeContact us through this link.
Category: Events - General |
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Q: Why is deck registration required?
A: At higher-level events, we require deck registration in order to prevent players from cheating by adjusting their deck to beat yours in between rounds. The manufacturers also require us to submit the decklists so that they can post the T8 decklists on their websites and study them for R&D purposes.
Category: Events - General |
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Q: Can I offer my opponent something to concede to me?
A: No. Briberty is considered to be cheating. Any player caught offering or accepting a bribe will be disqualified without prize, and may end up being banned from playing in sanctioned events for a specific period of time.
Category: Events - General |
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Q: How long will the tournament last?
A: Most of our events take the better part of the day, depending on the number of players that are in the event. However, a player may drop from the event at any time simply by checking the drop box on the match result slip or verbally informing the scorekeeper that they wish to drop.
Category: Events - General |
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Q: Will there be a lunch break?
A: No. However, players will usually have multiple opportunities to eat throughout the day depending on the time that their matches end.
Category: Events - General |
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Q: Will there be a place to get food at the event?
A: Different sites offer different food availability, but most of our event sites have some kind of food available with a five minute walk. Please keep in mind that some of the event sites require us to enforce a “no outside food and beverage allowed” policy. All trash from must be thrown out in the proper containers. Do not leave it sitting on the table.
Category: Events - General |
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Q: Can I buy or sell cards at the event?
A: Yes. However, please note that players can ONLY buy or sell cards with our authorized dealers. Anyone caught buying or selling cards with anyone other than our authorized dealers (or soliciting to do so elsewhere) will be asked to leave the event and banned from attending future Star City Events.
Category: Events - General |
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Q: Do I have to give my cards to my opponent if I lose?
A: Absolutely not. When participating in one of our tournaments, you are never playing “for keeps” or for any form of "ante". Your cards are your cards to keep.
Category: Events - General |
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Q: How do I sign up for an event?
A: All you need to do is show up at the event, fill out one of our registration forms, and pay the entry fee. Preregistration is available, and recommended, but not required. To preregister for any of our events, click here.
Category: Events - General |
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Q: Can I preregister for the tournament?
A: Yes. Pre-registration is available for most of our events and can be done through our website here. In order to pre-register, you MUST have a credit card or PayPal account. We do not accept checks, money orders, or cash for pre-registrations. Anyone who pre-registers for an event is guaranteed a seat in the event provided they follow the pre-registration rules.
Category: Events - General |
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Q: What are the prizes for the tournament? How many players get prizes?
A: Prizes vary based on the event and are usually based on the number of players in the event. The event description page will list what prizes are given out for a particular event. For events where the distribution is based on the number of players, the exact prize breakdown will be posted at the event.
Category: Events - General |
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Q: I would like to set up as a dealer at an event? How do I do this?
A: If you would like to purchase dealer space at one of our Yu-Gi-Oh! or Vs. System events, please contact us at Contact us through this link or call 1(540)767-4263 and ask for Premier Events Manager, Matt Villamaino. Please note that there are many dealers interested in setting up at our events, so we may not always be able to accommodate you. Also note that we do not offer dealer space at any of our Magic: the Gathering events.
Category: Events - General |
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Q: Am I eliminated from a tournament if I lose?
A: No. All of our Premier Events are run using a "modified Swiss-style" format. This means you can play every Swiss round regardless of whether you win or lose.
Please note that all eight-player side event tournaments are single elimination. Once you lose a match in a side event tournament(best two of three), you may not continue in that event.
See also: What is a Swiss-style tournament?
Category: Events - General |
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Q: Is there enough space for everyone who wants to play in an event?
A: While we do our best to book event sites that have enough space to accommodate every players who'd want to participate, the only way to guarantee a seat is to pre-register for the event through our website. The maximum seating and seats pre-registered so far can be seen on the pre-registration page for each event.
Category: Events - General |
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Q: I have a question that isn’t on this list? What do I do?
A: Please contact us via e-mail at Contact us through this link and ask. We’ll be happy to help!
Category: Events - General |
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Q: How do the judges know who wins each match?
A: At the end of each match, players fill out a match reporting form and turn it in at the tournament desk. The winner should fill out this form and give it to his or her opponent to verify and sign. Afterwards, the winner needs to bring it to the tournament desk. If a player wants to drop from the event they can mark the "drop" box on the reporting form and they will then be dropped from the event. If you wish to continue playing, do not make any markings of any kind in the "drop" box. Any marks in the "drop" box may cause you to be dropped from the tournament. Do not sign a blank match results slip or sign the match results slip without first checking to make sure it has been filled out correctly.
Category: Events - General |
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Q: My name is misspelled on the pairings. How do I get that fixed?
A: On the match results slip that you turn in to report the result of your match, simply correct the spelling of your name and we will correct it in the computer. This will not correct any misspellings in the global player database. To correct any misspellings in the global player database, you will need to go online to the appropriate company's website and update your account in the appropriate place.
Category: Events - General |
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Q: I traded for some cards after the tournament has begun. Can I add them to my deck?
A: No. Once you turn in your decklist, you must play with the deck that matches that decklist for the entire tournament. Adding cards to your deck, or changing cards in your deck after the tournament has begun, is considered to be cheating and will result in a disqualification without prize.
Category: Events - General |
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Q: My opponent misplayed a card or played a card that is not legal. What do I do?
A: If you suspect that your opponent has done something illegal (even if it was unintentional), simply call for a judge and they will resolve the situation.
Category: Events - General |
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Q: I have a very expensive card that I don't want to get damaged. Can I use a proxy instead?
A: Unless otherwise stated, proxies are not allowed.
Category: Events - General |
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Q: Will there be side events?
A: Yes. We run many different side events at each of our events. Once on-site, please ask a staff member what side events are being offered.
Category: Events - General |
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Q: What is the DCI ?
A: The DCI is the sanctioning body for all Magic: the Gathering events. They set the tournament rules and policies, maintain the player ratings and rankings, and work to promote the game through organized play.
Category: Events - Magic |
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Q: How do I get a DCI number?
A: DCI numbers are freely available at any of our Magic events. Once on-site, simply ask a staff member where you can sign up for one. They will happily point you in the right direction!
Category: Events - Magic |
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Q: I've lost my DCI card, how do I get another?
A: You do not need your actual DCI card to enter a tournament as long as you know your DCI number. Players who sign up for Player Rewards will get sent a plastic membership card in the first mailing they receive after signing up.
For more information on the Player Rewards program, please visit the Wizards of the Coast website.
Category: Events - Magic |
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Q: I've forgotten my DCI number, can you look it up for me?
A: We can usually look up a forgotten DCI number, but it depends on when and where the number was issued. Just look for the DCI number lookup sign at any of our events.
Category: Events - Magic |
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Q: How do you know which players make the top 8? Sometimes people with the same amount of match points make top 8 while others do not.
A: We use a system of tiebreakers to determine how to rank players with the same amount of match wins. The first tiebreaker is your opponent's match win percentage. Players with opponents who do better overall will have a better tiebreaker than a player with opponents that do not. The second tiebreaker is your game win percentage. Players who win their matched 2-0 or lose their matches 1-2 will have a better tiebreaker than someone who won their matches 2-1 or lost their matches 0-2. The final tiebreaker is opponent's game win percentage. This is similar to the second tiebreaker, only using the sum of your opponent’s game win percentages.
Category: Events - Magic |
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Q: How do I know if the results from my match were entered correctly?
A: On the pairings for each round, your current amount of match points can be seen next to your name. Players receive three points for a win, one point for a draw, and zero points for a loss. For example, if you are 3-1-1, you should have 10 match points. If the points listed on the pairings do not match what you think you should have, notify the scorekeeper immediately.
Category: Events - Magic |
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Q: Can I use foreign cards?
A: Yes. However, you may not use cards altered in any way that may cause confusion about what card it is that you are playing.
Category: Events - Magic |
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Q: Can I use artistically modified cards in the tournament?
A: Cards used in a tournament may not have writing on their faces other than signatures or artistic modifications. Modifications may not obscure the artwork so as to make the card unrecognizable.
Category: Events - Magic |
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Q: How do I get a UDE number?
A: UDE numbers are freely available at any of our Yu-Gi-Oh! or Vs. events. Once on-site, simply ask a staff member where you can sign up for one. They will happily point you in the right direction!
Category: Events - Vs. and Yu-Gi-Oh |
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Q: I lost my UDE card. Can I still participate in a tournament?
A: You do not need your actual UDE card in order to enter a tournament; only your UDE number. If you know that you have a UDE number, but can't find it, please ask a member of our staff to assist you. We may have it on file, and be able to look it up for you. If we are able to find it for you, it is highly recommended that you write it down so that you have it for future events. If we can not, you may need to register for a new one on-site.
Category: Events - Vs. and Yu-Gi-Oh |
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Q: I've forgotten my UDE number, can you look it up for me?
A: We can usually look up a forgotten UDE number, but it depends on when and where the number was issued. Just look for the UDE number lookup sign at any of our events.
Category: Events - Vs. and Yu-Gi-Oh |
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Q: How do you know which players make the top 8? Sometimes people with the same amount of match points make top 8 while others do not.
A: We use a system of tiebreakers to determine how to rank players with the same amount of match wins. The first tiebreaker is your opponent's wins minus their losses. Players with opponents who do better overall will have a better tiebreaker than a player with opponents that do not. The second tiebreaker is the sum or your opponent’s first tiebreaker. The final tiebreaker is the sum of the squares of the rounds you lost in. In all cases, the higher the number, the better.
Category: Events - Vs. and Yu-Gi-Oh |
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Q: How do I know if the results from my match were entered correctly?
A: On the pairings for each round, the current amount of match points you have can be seen next to your name. Players receive one point for a win and zero points for a loss. For example, if you are 3-1, you should have 3 match points. If the points listed on the pairings do not match what you think you should have, notify the scorekeeper immediately.
Category: Events - Vs. and Yu-Gi-Oh |
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Q: Can I use foreign cards?
A: For Yu-Gi-Oh, you may use any Yu-Gi-Oh card printed by Upper Deck Entertainment. Please be aware that the Japanese cards are not printed by Upper Deck Entertainment and therefore not legal for tournament play. If you have non-English cards in your deck, you must have an English version of that card available upon request of your opponent. Vs. System is only printed by Upper Deck Entertainment, so any card in any language is legal for tournament play. For Vs. System, you do not have to have an English version of the card if you have non-English in your deck.
Category: Events - Vs. and Yu-Gi-Oh |
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Q: Can I use artistically modified cards in the tournament?
A: Artistic modifications are ok as long as they do not obscure the picture or text or makes the card unrecognizable. If you are not sure, then you should check with the Head Judge.
Category: Events - Vs. and Yu-Gi-Oh |
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Q: Does StarCityGames.com ship internationally?
A: Yes. With the exception of Magic: the Gathering sealed product, StarCityGames.com ships worldwide. We have thousands of satisfied customers throughout the world.
Category: International Orders |
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Q: What shipping options do you offer international customers?
A: For our international customers, StarCityGames.com offers UPS Worldwide Express as an insured, trackable, guaranteed shipping option. We also offer USPS EMS (Express Mail Service), and USPS Global Priority Mail as uninsured, non-trackable, non-guaranteed shipping options. Please note that some of these shipping options may not be offered to you depending on the size, weight, value, or shipping address of your order.
Category: International Orders |
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Q: What are the duties or taxes for importing goods into my country?
A: Due to the different, and constantly fluctuating, rates of various countries, we do not have information available on what your duties/taxes on imports will be. We highly recommend that you check with your country's appropriate agency to find out what your duties/taxes on imports will be. StarCityGames.com is not responsible for any duties/taxes on imports that your country may charge.
If you refuse a shipment because your country is charging excessive customs fees or import taxes, we will refund your payment MINUS our initial shipping charges, our RETURN shipping charges plus an administrative handling fee of 10%. If this total ends up exceeding the value of the merchandise, we may have to charge you an additional fee to cover those charges. We have no desire to enforce this, so please don't place us in a position that forces us to do so.
Category: International Orders |
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Q: Why can't I order Magic: the Gathering sealed product if I live outside of the United States or it's territories?
A: Due to changes within Wizards of the Coast policy relating to distributor terms of sale, StarCityGames.com is not allowed to ship Magic: the Gathering sealed product outside of the United States and it's territories.
StarCityGames.com will only ship Magic: the Gathering sealed product (booster boxes, booster packs, theme/tournament decks and fat packs) to the following countries/territories:
United States (any of the 50 states, including Alaska and Hawaii)
American Samoa
Canal Zone
Guam
Northern Marinara Islands
Puerto Rico
Please note that these shipping restrictions only apply to Magic: the Gathering sealed product. All other products on our website are shipped worldwide.
Category: International Orders |
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Q: If I had an account set up in your old shopping cart, will my old username and password still work?
A: Absolutely. All usernames and passwords have been imported from the old system. If you've created an account with us in the past, you do not need to create a new one. (Remember, however, that an account on the StarCityGames.com forums is not an account on the StarCityGames.com shopping cart.)
However, should you experience a problem trying to use your old username and/or password, please contact us. We'll get back to you as quickly as possible, and be happy to assist you.
Category: Managing Your Account |
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Q: How do I update my StarCityGames.com account information?
A: In order to update your StarCityGames.com account information, you must first log-in to the StarCityGames.com website. You can log-in using the orange "LOGIN" box on the left side of your screen. Once you've logged in, simply click on the "Change User Details" link that now appears within the same box. From there, you can update your StarCityGames.com account information.
Category: Managing Your Account |
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Q: How can I view my StarCityGames.com order history?
A: In order to access and view your StarCityGames.com order history, you must first log-in to the StarCityGames.com website. You can log-in using the orange "LOGIN" box on the left side of your screen. Once you've logged in, simply click on the "Order History" link that now appears within the same box. From there, you can access your entire StarCityGames.com order history, and view each order's complete details!
Category: Managing Your Account |
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Q: How do I manage my StarCityGames.com wishlist?
A: In order to access and manage your StarCityGames.com wishlist, you must first log-in to the StarCityGames.com website. You can log in using the orange "LOGIN" box on the left side of your screen. Once you've logged in, simply click on the "Wishlist" link that now appears within the same box. From there, you can manage your StarCityGames.com wishlist!
Using the StarCityGames.com Wishlist is easy! Simply add items to your wishlist, just as you would add them to your shopping cart. However, unlike items in your shopping cart, items added to your wishlist remain on your wishlist until you choose to remove them.
Furthermore, you can tell people about your wishlist, and they will then be able to see which cards you need and buy them for you! They can either add items into their own cart, and have them shipped to you (so long as they know your address) or have the items sent to their own home so that they can give them to you in person!
(Please note that, for security reasons, we cannot allow people to send items to an anonymous address, the way that some wishlists do. This also means that if someone orders something from your wishlist for you, those items will not be removed from your wishlist until you do so manually. Also, please be aware that all prices are subject to change.)
To learn more about the StarCityGames.com wishlist, click here.
Category: Managing Your Account |
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Q: I created an account, but I can't seem to log in! What's going on?
A: First, keep in mind that for security purposes, creating an account on the StarCityGames.com forums is not an account on the shopping cart. If you have a forum login, that does not mean you have a login on the cart.
If that's not the case, you may need a reminder for your password. You can get one by clicking here and having your password sent to you at the address you used when you signed up for your shopping cart account.
Finally, you need to have cookies enabled on your browser in order to use the StarCityGames.com shopping cart. Not having cookies enabled may result in spontaneous logouts and other strange behaviors. If you have a valid account and are getting logged out on a regular basis, please consult this FAQ on logouts.
Category: Managing Your Account |
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Q: Why does it say my login has expired/Why do I keep getting logged off?
A:
There are two reasons you may have to log in repeatedly:
1) You do not have cookies enabled. If this happens, our login system will authorize you for access, but the access will not stick beyond sales.starcitygames.com - which means the moment you go to read a Premium article, you will be logged out.
Cookies are usually blocked thanks to either strict security settings on a browser, or ad-blocking software gone awry. In either case, you will have to tell your browser to accept cookies from both sales.starcitygames.com and www.starcitygames.com. Since this method varies on a browser-by-browser basis, we cannot give you the exact methods to enable cookies.
If you continue to experience problems, please contact the webmaster at Contact us through this link.
2) Someone else is logging in under your account, or you are switching computers. The StarCityGames.com Premium login system theoretically allows only one computer to be logged in under a given login name at a time. If it detects that a request is coming from a new computer, it will log the old account off and force both users to log in again. This helps prevent account sharing. If this happens, you will get an error message that states "Your login has expired."
It is possible, though unlikely, that the logoff process may trigger falsely under certain circumstances. If this is the case, please verify that you have cookies enabled (as in #1, above), then email us with your login name, your browser, and the browser version (example: "Internet Explorer 6.01") so we can analyze your account and see if there is a difficulty.
Category: Managing Your Account |
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Q: Does StarCityGames.com buy individual cards and/or private collections?
A: Absolutely.
StarCityGames.com is one of the world's largest buyers of individual Magic: the Gathering cards and private collections. We'll even buy all of your commons! In fact, as long as it says "Magic: the Gathering" on it, we'll probably buy it!
Please check out our buylist, then let us know what you have to sell!
Category: Miscellaneous |
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Q: I'm getting out of Magic: the Gathering singles and/or closing my store. Will StarCityGames.com buy me out?
A: Absolutely.
If you're closing your store down, or have simply decided to no longer stock Magic: the Gathering singles, let us know. StarCityGames.com is the world's most aggresive buyer of Magic: the Gathering store inventories. Unlike most dealers, who are simply looking to "cherry pick" the good stuff, StarCityGames.com will buy ANYTHING related to Magic: the Gathering. We'll even buy all of those junk commons taking up space in your back room!
Category: Miscellaneous |
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Q: What if I have a question that was not answered by this FAQ?
A: Please contact us. A member of our staff will be happy to assist you!
StarCityGames.com
5728 Williamson Road N.W.
Roanoke, VA, 24012
Ph: 1.540.767.4263(GAME)
Fax: 1.540.265.0544
E-mail: Contact us through this link
Category: Miscellaneous |
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Q: What happens if I discover a glitch on the website or in the shopping cart?
A: Please contact us and let us know the following:
1. The browser that you are using
2. The URL (web address) of the page containing the glitch
3. Whether you have cookies enabled or not
4. Your login id
5. The nature of the problem.
If you can provide any additional information - such as the product that you were trying to order, the time of the error, and any other details you can think of - then it will be more likely that we will be able to fix the problem.
Category: Miscellaneous |
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Q: I added some items to my cart to order later. Why had prices and in-stock quantities changed when I returned?
A: Instead of guaranteeing that you will be able to order all products in your cart and deleting your shopping cart after a set time frame (like many sites do), StarCityGames.com only guarantees pricing and available quantities once an order is actually placed.
Category: Miscellaneous |
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Q: What is my StarCityGames.com shopping cart, and how does it work?
A: Your StarCityGames.com shopping cart contains a list of the items that you are interested in purchasing. You can add items to your cart, edit the quantity of items in your cart, delete specific items from your cart or completely empty your cart as follows:
Add Item - If you wish to add an item to your cart, simply find the item that you wish to add, enter the quantity that you wish to purchase into the provided field and click the "BUY" button. This will add the item to your shopping cart and ask you whether you wish to return to shopping or proceed to checkout. If you wish to add more items to your cart, simply click on  . Repeat this process until you are ready to check out.
Edit Quantities - If you wish to edit quantities of items already in your cart, click on the words "your cart" within the "SHOP" box atop the left side of the website. Doing so will display a list of all items currently in your cart. To change the quantities on any items in your cart, simply change the quantities within the "Quantity" fields and press the "Recalculate" button at the bottom of the page. This will make the requested quantity changes to the items within your cart and ask you whether you wish to return to shopping or proceed to checkout. If you wish to add more items to your cart, simply click on .
Remove Item - If you wish to completely remove specific items from your cart, click on the words "your cart" within the "SHOP" box atop the left side of the website. Doing so will display a list of all items currently in your cart. To completely remove specific items from your cart, simply set the quantities of those items to "0" within their "Quantity" fields and press the "Recalculate" button at the bottom of the page. This will remove those items from your cart and ask you whether you wish to return to shopping or proceed to checkout. If you wish to add more items to your cart, simply click on .
Empty Cart - If you wish to completely empty your entire cart, click on the words "your cart" within the "SHOP" box atop the left side of the website. Doing so will display a list of all items currently in your cart. To completely empty your entire cart, simply press the "Empty Cart" button at the bottom of the page.
Category: Order Processing |
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Q: I'm finished adding items to my cart. What's the next step?
A: Once you've finished adding items to your cart, click on the words "your cart" within the "SHOP" box on the left side of the website. Doing so will display the current contents of your cart. Click on the  button to begin the checkout process.
Category: Order Processing |
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Q: How do I select a method of payment for my order?
A: For the convenience of our customers, StarCityGames.com accepts a wide variety of payment methods!
Check/Money Order
Credit Card (via website, phone or fax)
PayPal
Wire Transfer
Once you have selected a payment method, and filled in all appropriate information, click the "Proceed to Step 5 - Confirm/Comment" button to advance to the next step in the checkout process.
Category: Order Processing |
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Q: How do I finalize and submit my order?
A: "Step 5: Confirm/Comment" is final page within the checkout process. Here, you are offered one last chance to review your order before submitting it to us.
If you have a comment or special request, please enter it into the field provided on this page.
Once you've reviewed your order and entered any comments into the feedback form, click the "Place Your Order!" button to submit your order. By submitting an order, you are agreeing to all terms and conditions set forth within this FAQ.
As always, please contact us if you have any questions. The StarCityGames.com Sales Team will be happy to assist you.
Category: Order Processing |
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Q: Will I have to pay sales tax on my order?
A: Within the United States, Virginia sales tax (5%) is only charged on orders shipped within the state of Virginia. International customers are not charged any taxes by StarCityGames.com, but may be charged duties/import taxes by their country.
Category: Order Processing |
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Q: How long will an item stay in my cart before being deleted?
A: If you are not logged in, items will remain in your cart for just over six (6) hours. Once you log in, items should theoretically remain in your cart forever. However, this is not guaranteed; if you want to ensure that an item will be around forever, add it to your wishlist.
Category: Order Processing |
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Q: What Is the Comments Field For?
A: When checking out, you will have the option to add additional comments into a comments field. If you have any special requests such as "I am placing this order for Regionals and need these cards by next Saturday", this is where you would let us know.
Please note that entering profanity, or otherwise inappropriate language, into the comments field may result in us cancelling your order outright.
Category: Order Processing |
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Q: Can I place an order through the website, then pay for it in person?
A: No. If an order is placed through the website, it must be payed for via one of the payment options offered at checkout.
Category: Order Processing |
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Q: How do I pay for my StarCityGames.com order with a bank wire transfer?
A: If you wish to pay via bank wire transfer, please contact Contact us through this link for specific instructions on how to do so. Please note that there is a $10.00 fee for paying via bank wire transfer. Please be sure to add that amount to your order total and include it with your payment.
Please note that we reserve the right to cancel your order if it is not paid for within ten (10) business days.
Category: Payment Options |
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Q: How do I pay for my StarCityGames.com order with a check or money order?
A: To pay for your StarCityGames.com order with a check or money order:
1. Complete Steps 1-3 in the order process.
2. At "Step 4: Payment Options", simply select "Check/Money Order" and click the "Proceed to Step 5 - Confirm/Comment" button at the bottom of the page.
3. Confirm your information in "Step 5: Confirm/Comment", and add any comments that you may have.
4. Click the "Place Your Order!" button to finalize your order.
5. Have your cashier's check, personal/business check or money order made out for the total amount of your order and payable to "StarCityGames.com". You can obtain a money order from most financial institutions, post offices, check-cashing centers, convenience stores or supermarkets. You can only obtain a cashier's check from your bank.
6. Mail your payment, along with your order confirmation number, to:
StarCityGames.com
ATTN: Order Department
5728 Williamson Road NW
Roanoke, VA 24012
Your order will be processed when your payment is received.
Please note the following:
1. All checks and money orders must draw funds through U.S. accounts from U.S. institutions and be paid in U.S. funds. If your check/money order is NOT drawn on a US bank, it will be returned to you and your order will be cancelled. If your check/money order is lost in the return mail to you, we will not be responsible for it. If you have any questions about paying via check/money order, please contact us before sending payment.
2. Orders paid for with a money order or cashier's check are shipped upon receipt. However, any orders paid for with a business/personal check are held fifteen (15) business days while your check clears our bank.
3. If we do not receive your payment within ten (10) days from the date that your order was submitted, we reserve the right to cancel your order.
4. StarCityGames.com reserves the right to refuse any cashier's check, personal/business check or money order as a method of payment for any reason, or to issue a refund for an equivalent amount via company check.
5. If a check is returned to us due to non-sufficient funds being available, a $25.00 bounced check fee will be assessed and you will no longer be able to pay via check on future orders.
Category: Payment Options |
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Q: How do I pay for my StarCityGames.com order with Paypal?
A: In order to pay for your StarCityGames.com order with PayPal, please note you must be a verified member shipping to a confirmed address. If you do not have the proper PayPal credentials, your payment will be blocked.
1. Complete Steps 1-3 in the order process.
2. At "Step 4: Payment Options", simply select "PayPal" and click the "Proceed to Step 5 - Confirm/Comment" button at the bottom of the page.
3. Confirm your information in "Step 5: Confirm/Comment", and add any comments that you may have.
4. Click the "Place Your Order!" button. Upon doing so, you will be sent to PayPal.com.
5. At this point, PayPal will ask you to log-in to their secure website. Once you've logged into PayPal, you will then be asked to confirm your payment to StarCityGames.com. If your order information is correct, click the "Pay" button that appears at the bottom of the page.
6. At the end of the PayPal transaction, you must click the button that says "You must click here to complete your StarCityGames Order!" in order to complete your transaction at StarCityGames.com. If you fail to click the button, the order will not be finalized, and shipment will be delayed until payment is received.
StarCityGames.com reserves the right to refuse any Paypal transaction as a method of payment for any reason.
Category: Payment Options |
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Q: How do I pay for my StarCityGames.com order with a credit card?
A: If using a credit card to pay for an order, please note that StarCityGames.com must have the correct billing address for that credit card. This information is electronically verified for all orders, and any discrepencies will delay shipment of your order until those discrepencies are resolved.
1. Complete Steps 1-3 in the order process.
2. At "Step 4: Payment Options", check the button next to the "Credit Card" payment option. After doing so, enter your credit card number and CVV number into the appropriate fields, then use the dropdown menu to select the expiration date on your credit card. It is very important that you check to make sure that all entered credit card information is correct. Entering any incorrect credit card information will delay the processing of your order. Once you've confirmed that your credit card information has been entered correctly, scroll down and click the "Proceed to Step 5 - Confirm/Comment" button at the bottom of the page.
3. Confirm your information in "Step 5: Confirm/Comment", and add any comments that you may have.
4. Click the "Place Your Order!" button to complete your order.
Please note that all credit cards are charged manually after we receive your order. Your credit card is NOT automatically charged when you place your order.
StarCityGames.com reserves the right to only ship to the billing address of a credit card and the right to refuse any credit card as a method of payment for any reason.
Category: Payment Options |
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Q: What is a CVV number?
A: For your safety and security, StarCityGames.com requires that you enter your card verification value (CVV) code when paying via credit card. The CVV code is a three-digit number which appears on the back of all Visa, Mastercard and Discover cards. On American Express cards, it is a four-digit number which appears on the front of the card. See below for samples. Credit card orders that do not include CVV codes will not be processed.
Visa/Mastercard/Discover:
American Express:
Category: Payment Options |
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Q: Which credit cards do you accept?
A: StarCityGames.com accepts the following types of debit and credit cards:
Visa
MasterCard
American Express
Discover
As long as your card has the logo of one of those companies on the front, we can accept it.
Category: Payment Options |
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Q: I'm trying to pay with PayPal, but PayPal keeps asking me for a credit card. Why?
A: PayPal requires that your PayPal account either be tied in to your bank account or a credit card. If you originally tied your PayPal account to a credit card, and PayPal is now experiencing an issue with that credit card (the card has expired, etc.), PayPal may ask you for a credit card or to update your credit card information.
Category: Payment Options |
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Q: Why won't the system accept my credit card?
A: Please note that the name and billing address listed under your StarCityGames.com User Account need to match the name and billing address on your credit card account, or it will produce an error and your account activation will be delayed. If you need to update the name and billing address listed in your StarCityGames.com User Account, please log-in, then click here to change your information. If your name and billing address actually match the information on your credit card account, and you continue to experience problems, please contact us and let us know this is happening. As soon as we can confirm that payment has been received on our end, we will manually activate your account.
Category: StarCityGames.com Premium |
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Q: PayPal says that my transaction was approved, but my Premium account still hasn’t been activated. What’s going on?
A: At the end of the PayPal payment process, you must click the button that says, "You must click here to activate your StarCityGames Account!" or your StarCityGames.com Premium account will not be activated. If you don't click that button, your payment will not be finalized, and you will have to contact us to confirm your payment. This will delay the activation of your StarCityGames.com Premium Account.
Category: StarCityGames.com Premium |
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Q: My StarCityGames.com Premium account is not activated, but I can see that the money has been taken from my PayPal account. What’s going on?
A: If this happens, please contact us and let us know. Occassionally, PayPal will accept a transaction, even though it shouldn’t have. In such cases, PayPal tells our system that there was a problem, and your Premium account is not automatically activated. However, once we are aware of the situation, and can confirm that your PayPal payment was actually received, we can manually activate your Premium account.
Category: StarCityGames.com Premium |
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Q: Is my Premium membership automatically renewed, and my credit card automatically recharged, when my existing subscription expires?
A: As a courtesy to our customers, yes, but this question is presented as part of the subscription signup process. If you do not wish to have your Premium membership automatically renewed, and your credit card automatically recharged, simply change the default answer to "no" when presented with this question.
Category: StarCityGames.com Premium |
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Q: Will a StarCityGames.com Premium subscription allow me to turn off advertisements?
A: For now, no. Since we don't accept annoying pop-up or pop-under ads, our banner advertisements remain fairly non-intrusive to the reader. Should we ever decide to begin accepting pop-ups or pop-under advertisements, a StarCityGames.com Premium membership would definitely block them.
Category: StarCityGames.com Premium |
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Q: Is StarCityGames.com Premium offered on PDAs and other wireless devices?
A: Not yet. Mobile access is on our list of upcoming improvements, though it will likely be a little while before it is available.
Category: StarCityGames.com Premium |
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Q: How much does a StarCityGames.com Premium membership cost?
A: One (1) month = $4.95
Three (3) months = $9.95
Six (6) months = $17.95
Twelve (12) months = $29.95
Category: StarCityGames.com Premium |
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Q: What forms of payment do you accept for a StarCityGames.com Premium Subscription?
A: You may pay for your StarCityGames.com Premium Subscription with Visa, Master Card, Discover, American Express or PayPal. You may also pay with check if you are signing up for an annual subscription, though your account will not be activated for Premium until the check is received.
Category: StarCityGames.com Premium |
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Q: How do I add time to my StarCityGames.com Premium Subscription?
A: To add time to your StarCityGames.com Premium subscription, simply log into your account, click here then follow the instructions on that page.
Category: StarCityGames.com Premium |
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Q: May I cancel my StarCityGames.com Premium Subscription for a refund?
A: Unless you accidentally send us the same payment multiple times, StarCityGames.com Premium Subscriptions are non-refundable.
Category: StarCityGames.com Premium |
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Q: If I sign up for a monthly subscription, can I convert it to an annual subscription?
A: No. However, you may add one (1), three (3), six (6) or twelve (12) months to your existing subscription at any time. To do so, please log-in to your existing Premium account, then click here.
Category: StarCityGames.com Premium |
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Q: Can I use my subscription from more than one computer - say, at work and at home?
A: Yes. For your personal convenience, just use the same username and password at each location where you wish to access your StarCityGames.com Premium Account. However, logging in more than seven (7) times per day will lock your account; the explanation for this can be found here. However, since we usually only have two or three Premium articles per day, this shouldn't be an issue for most users.
Please note that giving your StarCityGames.com Premium login/password to anyone will result in that person(s) being able to access your personal StarCityGames.com Premium Account information, including PayPal and credit card information. A lockout will be followed by an investigation of your login patterns, and if it is determined that you have been sharing, your account may also be suspended. In order to protect yourself, we highly recommend that you not share your log-in/password with anyone.
Category: StarCityGames.com Premium |
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Q: Why can't I log into to my Premium account/Why can't I view a Premium article?
A: Before contacting us, please take a minute to do three quick things.
First, make sure you have a valid StarCityGames.com user account. A StarCityGames.com user account is different from the account used to post in our StarCityGames.com forums. The user account is used for our online store and Premium service.
Many people get confused about this, but for security purposes they have to be separate entities. If you're not sure whether you have a user account, simply go here and enter your login name to receive a password reminder. If you do not receive a password reminder via e-mail, you most likely do not have an user account.
Second, make sure you have cookies enabled on our browser. If you do not enable cookies, you will receive a message that you have successfully logged in, but you will then be logged off when you try to view a Premium article or access certain sections of the shopping cart. Not having cookies enabled ends up being the reason behind 75% of our user problems so please make sure your browser accepts cookies from the StarCityGames.com domain.
Third, the StarCityGames.com Premium account is only authorized for one computer at a time. If someone else logs in under your name at the same time, they may log you out before you can access Premium content; this is unlikely to happen if you haven't given your name and password to anyone. If this does happen, please consult our FAQ on logout processes.
Finally, make sure your StarCityGames.com user account has an active Premium membership. Creating a StarCityGames.com user account allows you to purchase cards from StarCityGames.com. However, before you can view Premium content, you must purchase Premium time for your account. You can check your Premium account status by logging in and going here.
Note that even if you have a Premium account, the problem may have been caused by the fact that your account may have been locked due to a troublesome login pattern, as outlined in this FAQ. If that is the case, you will not be able to log in at all, and a message saying that you have been locked will be displayed.
If you have taken all of these steps and still cannot login, please e-mail Contact us through this link with the following information.
* Your StarCityGames.com user name
* Your operating system
* Your browser and version number
* The words "YES, I HAVE COOKIES ENABLED" in the subject line :-)
We will do our best to assist you.
Category: StarCityGames.com Premium |
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Q: I’m logged in, but still can’t view Premium content. What’s going on?
A: Approximately 75% of the time we receive this question, the problem ends up being caused by the user not having cookies enabled on their browser. If you do not enable cookies, you will receive a message that you have successfully logged in, but you will become logged off when you try to view a Premium article or move to certain sections of the shopping cart.
There is also the unlikely possibility that someone else has access to your account. Only one computer can be logged in at a time, and if someone else logs on with your name and password, your computer will be logged off. Click here to see our FAQ on logout processes.
Failing those, your account may have either expired or been temporarily deactivated thanks to suspicious logon patterns. Click here to see the status of your account. If your account has been deactivated, please email Contact us through this link to request to have it unlocked.
Category: StarCityGames.com Premium |
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Q: My account has been suspended! What do I do?
A: StarCityGames.com Premium accounts may be deactivated if our server detects a pattern of login attempts that are synonymous with multiple users sharing the same account. If you believe that your account has been suspended unfairly, please contact us with your user name and we will investigate the matter.
The login patterns should not affect normal users.
Category: StarCityGames.com Premium |
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Q: How do I log out of my Premium account?
A: Simply click on the “log out” button that appears on the left side of the site. Please note that you must be logged in for this button to appear.
Category: StarCityGames.com Premium |
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Q: I've forgotten or lost my username and/or password. What do I do?
A: If you can not remember your username, please contact us. We will send it to the e-mail address that was used when you originally created your account.
If you can not remember your password, click here, and follow the instructions on that page. Your password will be sent to the e-mail address that was used when you originally created your account.
Category: StarCityGames.com Premium |
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Q: I already have a StarCityGames.com Account for your online store. Can I use the same username and password?
A: Yes. However, your username and password are only interchangeable for our Premium service and our online store. If you wish to use your Forums username and password to access the Premium service or online store, you will have to create a separate user account using that username and password. You may do so by clicking here.
Category: StarCityGames.com Premium |
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Q: Can I get a discount on card purchases if I purchase a Premium membership?
A: We are currently researching various ways of integrating the Premium service with our online store. However, when shopping, I would strongly recommend that you compare our regular prices to someone else’s "discounted" prices. You just might be surprised at how competitive our prices already are. :-)
Category: StarCityGames.com Premium |
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Q: Am I allowed to copy/paste StarCityGames.com Premium content into discussion forums/my blog/etc.?
A: No. StarCityGames.com Premium content may not be reproduced without permission. Doing so will result in your StarCityGames.com Premium account being permanently suspended.
Category: StarCityGames.com Premium |
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Q: How do I gift a StarCityGames.com Premium membership to a friend?
A: Gifting a StarCityGames.com Premium membership to a friend is also easy, but requires you to know two things: Their StarCityGames.com username, and the email address they use for their StarCityGames.com account. If they do not already have a StarCityGames.com account, they will first have to go here to create one. Please note that creating a new account is something that they must do themselves, and that you will not be able to obtain their StarCityGames.com username/email address unless they choose to give them to you. Once they have given you this information...
1. Log in to your existing StarCitygames.com account.
Returning user? Simply enter your username and password into the form on the left-hand side.
New user? To create a StarCityGames.com account, click here.
2. After you've logged in to your account, click here.
3. Enter the gift recipient's login name and email address into the appropriate fields, and click "Look up this user."
4. Select the amount of time that you wish to gift to them, and the payment option you wish to use. Once you've done so, simply click the button at the bottom of the page, and you're done!
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